Cookie Policy
Last updated: 6 November 2026
This policy explains which cookies and similar technologies euappliancedepot.com uses. The website is operated by Sinpro Trading B.V., Leimuidenstraat 20, 5335 LJ Alem, the Netherlands, registered with the Netherlands Chamber of Commerce (KVK) under number 16089813, VAT number NL818117035B01.
What cookies are
Cookies are small text files that a website stores in your browser. Similar technologies, such as local storage, keep information in your browser in the same way.
Cookies we use
When you first visit, a banner asks for your choice. Cookies that are strictly necessary for the shop to work are always used; under the Dutch Telecommunications Act these do not need your consent. If you choose Accept all, we also load our live chat (tawk.to) on every page, so we can greet you and see which page you are on when you ask for help. If you choose Necessary only, the live chat is not loaded until you open it yourself from the contact button. We do not use analytics, advertising or social media tracking cookies.
| Name | Purpose | Kept for |
|---|---|---|
| woocommerce_cart_hash, woocommerce_items_in_cart | Remember what is in your basket | Your browser session |
| wp_woocommerce_session_* | Keep your basket and checkout details together while you shop | Up to 2 days |
| wordpress_logged_in_*, wordpress_sec_*, wordpress_test_cookie | Keep you signed in to your customer account and check that cookies are enabled | Your session, or up to 14 days if you choose “Remember me” |
| ead_multibuy (local storage) | Remember the products on your Multibuy list on this device | Until you send or clear the list |
| ead_consent | Remember your cookie choice, so the banner is not shown on every page | 6 months |
| twk_uuid_*, TawkConnectionTime, twk_idm_key, __tawkuuid (tawk.to) | Live chat: set after you choose Accept all, or when you open the chat yourself. Keep your chat connected and let you continue the conversation | Your session, up to 6 months for twk_uuid_* |
If we add other cookies
If we start using analytics or marketing tools that place non-essential cookies, we will update this page and ask for your consent first through a cookie banner. You will be able to refuse or withdraw consent at any time.
Changing your choice
You can change your choice at any time with the Cookie settings link at the bottom of every page. If you withdraw consent, the chat cookies are removed from your browser and the chat is no longer loaded until you open it yourself.
Managing cookies
You can delete or block cookies in your browser settings. If you block the strictly necessary cookies, the basket and checkout will not work.
Contact
Questions about cookies or privacy can be sent to info@euappliancedepot.com. More about how we handle personal data is in our Privacy Policy.